My Opinion: Meal-Kit Services

Meal kit services are fun and we have been enjoying the nice change up in our dinner menu AND not having to go grocery shopping very often. So far we’ve tried Blue Apron, Plated and Hello Fresh.

My favorite is probably Plated — their food is delicious, there are more variety available in meals and they are very flexible when it comes to switching meal choices. I also like that I am able to get a subscription for two meals per week. The other services require a minimum of three meals. Plated’s meats and produce are of very good quality.

Blue Apron is very good although the meal choices are not as flexible if you wish to change up your weekly menu.The meals we have fixed have been delicious and the produce is generally fresh and in good shape. Their meats are of good quality and their salmon is particularly stellar. I have had some of the little bottles in their ‘knick-knack’ bags leak and find that the lid was not put on tightly before shipment.

Both Blue Apron and Plated have very nice recipe cards with clear instructions and nice photos accompanying each step. The cards are also standard sized 8.5″ x 11″ and fit nicely into the binder I have prepared to collect the cards in. The Hello Fresh recipe cards are kind of an odd size, 7″x10″.

My least favorite, and the one voted Most Likely To Be Cancelled, is Hello Fresh. Why? There food is pretty tasty but then there’s this…..

My first Hello Fresh delivery was November 18. I received an email from Hello Fresh letting me know that an ingredient for one of my meals had been mistakenly left out of the box. The email did go on to let me know what I could use as a substitute. Nice email but not off to a great start.

My second Hello Fresh delivery was November 25th.The Rosemary-Basted Steak was delicious! Happy! But then, I was unable to prepare one of the meals because the mushrooms and turned to slime and the Brussels Sprouts had gone bad. Not so happy.

Today my third delivery is due. I received an email yesterday and another today from Hello Fresh letting me know that the recipe cards had mistakenly been left out of the box. It went on to say that I could easily access the recipes on either their website or by using their app. Alrighty then umm, I’m not going to drag my computer over to the kitchen, or dash from the computer to the kitchen and back to the computer as I follow the recipe. My printer is wonky so I can’t print the recipe. Hello Fresh is not making any points.

I just received an Exception Notification email from UPS letting me know that my Hello Fresh box is delayed. “We’ve held the package at this facility. This may cause a delay. / Delivery will be rescheduled.

hello-fresh-delay

That’s pretty cryptic to the layman such as myself. Held the package? Why? What does that even mean? Rescheduled delivery? For when? Will the food items now become Hello UnFresh?

I’m fairly certain that if I contact the customer service folks at Hello Fresh, they would make things right. At least I hope they would. I would have had to contact them for 2 out of 3 shipments. Not good.

Speaking of UPS, I do love them but I don’t love them for Hello Fresh deliveries. UPS delivers very late to my house — usually around 7 PM. This time of the year the deliveries are even as late as 9:30 PM. I do not like hanging around fully dressed waiting for a package.

Plated and Blue Apron both use FedEx which delivers shortly after lunchtime in my neighborhood.

So there you have it, my experiences and two-cents worth on meal-kit services.

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6 Comments on “My Opinion: Meal-Kit Services”

  1. Wednesday, December 2, 2015 at 4:41 pm #

    Hmmm. Mrs. B did you see that there is now “Cocktail Subscriptions” as well? I can’t recall the name… senior moment 😉 ALOHA!

  2. Jean
    Wednesday, December 2, 2015 at 9:02 pm #

    Thank you for the update. Very useful to me.

    • Wednesday, December 2, 2015 at 9:06 pm #

      You’re welcome — glad to be a help.

  3. DKM
    Thursday, December 3, 2015 at 7:07 pm #

    We’re giving Purple Carrot and Plated a try. My last two Blue Apron shipments were just ok quality-wise.

    • Thursday, December 3, 2015 at 7:10 pm #

      I have noticed a decline in the quality of the Blue Apron shipments. They have gone down from when we first started.

  4. Sunday, December 13, 2015 at 7:22 pm #

    I was thinking about giving the different services a try. Glad you have provided a nice review. How is your kitty crew?

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